Privacy Policy

Effective date October 1, 2026

K&D Strategies, LLC, a Nevada limited liability company doing business as 360 Strategy Partners ("we," "us," or "our"), operates www.360strategypartners.com. This Privacy Policy explains how we collect, use, and disclose personal information through our website and related business inquiries.

Information handled as part of a client engagement may also be subject to a separate service agreement or data protection agreement.

Information We Collect

When you complete a form, submit a Business Needs Assessment, schedule a strategy call, or contact us, we collect the information you provide. This may include:

Your name, company name, job title, email address, and phone number.
Your industry, service interests, business challenges, goals, anticipated timing, and the business revenue range you choose to share.
Your contact preferences, appointment details, and messages or other information you submit.

Our website is hosted on Wix. Website hosting and security services may process technical information such as your IP address, browser and device information, and interactions with the website. Website analytics and session recordings are described in the Cookies and Tracking section below.

Please provide only information relevant to your inquiry. Do not submit patient records, Social Security numbers, payment card details, account passwords, or information you are not authorized to share through general inquiry forms.

How We Use Information

We use information to respond to inquiries, understand business needs, prepare for and coordinate strategy calls, evaluate potential engagements, and communicate about requested services. We also use information to operate, improve, and protect our website, maintain business records, meet applicable legal obligations, and address disputes.

If we send promotional emails, you can request that they stop by using an unsubscribe option provided in the message or contacting us at info@360strategypartners.com. We may still send communications needed to respond to your requests or administer an existing engagement.

Service Providers and Other Disclosures

We use Wix for our website, forms, inquiry management, and AI Phone Agent; Google Workspace for company email and business records; and Google Voice for business telephone service connected to Nora. We also use TWIPLA session recordings through Wix Analytics to understand website use and identify improvements. These providers process information in connection with their services. We do not currently use a separate third-party CRM. Authorized members of our team use inquiry information to respond and coordinate services.

We may disclose information when necessary to comply with applicable law or valid legal process, protect legal rights or website security, or complete a business transaction such as a merger or sale, subject to applicable confidentiality and privacy obligations. We may also disclose information when you direct or authorize us to do so.

Telephone Inquiries and Nora

Nora is our AI phone assistant provided through Wix AI Phone Agent and connected to our Google Voice business telephone setup. Nora collects contact details and information about your inquiry so our team can follow up. It processes call audio to create transcripts and summaries that our team can access through Wix. An email notification is sent to the appropriate company Google Workspace inbox so our team can respond.

Email notifications and any content included in them are separate records in our company email system. Handling a deletion request may require addressing both the Wix record and copies retained in email.

Cookies and Tracking

Wix uses cookies and similar technologies to support website functions, security, and performance. You can manage cookies through your browser settings; blocking some cookies may affect website functions. Browser cookie settings do not necessarily control every type of website tracking.

We use TWIPLA session recordings through Wix Analytics to review how visitors interact with our website, such as the pages they visit, where they click, and how they scroll. These recordings help us identify usability problems and improve the website. The information captured depends on the recording and privacy settings.

Sale or Sharing of Personal Information

We will not sell your personal information. We do not currently share personal information with business partners. Wix, Google, and TWIPLA may process information to provide the services described in this policy.

Retention and Security

Our standard retention period for Nora call records and related messages, including any saved audio, transcripts, summaries, email notifications, and company-held copies, is 45 days from the original call or message date. We also apply a 45-day period to TWIPLA website session recordings from the session date. We review these records daily and manually delete eligible records from the systems under our control when they reach 45 days. Longer retention is limited to records subject to a documented legal preservation or required recordkeeping obligation.

Other business information is retained for as long as reasonably needed for the purposes described in this policy, considering the nature of the inquiry, the business relationship, and applicable legal obligations. Service providers may retain residual or backup data under their own deletion cycles and legal obligations; our manual deletion process does not guarantee immediate removal of those copies.

We use reasonable administrative and technical safeguards appropriate to the information we handle. No internet transmission or storage system is completely secure.

Our service providers may process information in the United States and other countries where they operate. The protections available under local laws may differ from those in your location.

Your Choices and Requests

You may contact info@360strategypartners.com to ask about the personal information we hold about you, request corrections or deletion, or ask us to stop promotional communications. Depending on your location and the laws that apply, you may have additional rights concerning access, copies of information, or opting out of certain processing.

We may need to verify your identity or an authorized representative's authority before acting on a request. We will respond as required by applicable law and explain any limitations or exceptions that affect our response.

Nevada residents may send a request to opt out of the sale of covered information to info@360strategypartners.com with the subject "Nevada Privacy Request." We will process verified requests as required by applicable Nevada law.

Children

Our website and services are intended for business owners and business professionals who are 18 or older. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided personal information, please contact us at info@360strategypartners.com so we can review and address the situation.

Links to Other Websites

Our website may link to third-party websites, including social media platforms. Their privacy practices are governed by their own policies. Review those policies before providing information through their services.

Changes to This Policy

We may update this policy as our practices or applicable requirements change. We will post the updated policy with a new effective date. For material changes, we will also provide a prominent website notice or another notice required by applicable law. Where consent is legally required for a new use, we will obtain it before proceeding.

Contact Us

K&D Strategies, LLC, doing business as 360 Strategy Partners
Email: info@360strategypartners.com
Phone: (702) 442-1260
Website: https://www.360strategypartners.com